Upgrading from Microsoft NAV to Microsoft Business Central: Navigating the Future of ERP Solutions

upgrade nav to business central
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Mason Whitaker

Microsoft Dynamics 365 | Simplify your IT footprint and make decisions faster.

In the dynamic landscape of enterprise resource planning (ERP) solutions, it is critical for all businesses to keep pace with technological advancements to maintain a competitive edge. One significant evolution in the ERP space is the transition from Microsoft Navision, commonly known as NAV, to Microsoft Dynamics 365 Business Central.

Our customers have found that upgrading to Business Central offers numerous benefits, by streamlining their processes, and finding data security with the cloud – the upgrade is a compelling choice for so many small and mid-sized businesses today.

Table of Contents

The Legacy of Microsoft Navision

Microsoft Navision, or NAV, has a storied history that traces back to its origins as a Danish application called PC Plus in the late 1990s. Initially designed as an accounting system in Denmark, NAV quickly evolved to encompass a much broader range of functionalities, including inventory management, manufacturing, and project operations.

In the early 2000s, Microsoft decided to acquire the Danish application, Navision, transforming it into one of the most widely used SMB ERP solutions globally. Today, the legacy of NAV lives on in Dynamics 365 Business Central, which retained 80-90% of the same code base of NAV, while also introducing significant enhancements for the modern cloud era.

Why Upgrade from NAV to Business Central?

NAV has served businesses well for many years, but it is now limited to an on-premises version. In contrast, Microsoft Dynamics 365 Business Central has become the comprehensive cloud-based ERP solution that integrated the functionalities of other Microsoft legacy systems, such as NAV, GP, and Solomon. This transition offers several advantages for businesses in all industries:

Seamless Integration

One of the most significant benefits of Business Central is its seamless integration with other Microsoft productivity tools such as Excel, Teams, PowerPoint, and OneNote. This integration enhances workflow efficiency by allowing users to leverage familiar tools within the ERP system. For instance, financial data can be exported directly to Excel for analysis, project management tasks can be coordinated through Teams, and presentations can be easily crafted in PowerPoint using data directly from Business Central. This cohesive ecosystem simplifies collaboration, data sharing, and communication across all departments, driving overall productivity. 

Enhanced Security and Maintenance

Security and maintenance are critical concerns for any ERP system. NAV’s on-premises setup requires businesses to manage their own servers, including regular maintenance, updates, and security measures. In contrast, D365 Business Central’s cloud deployment shifts these responsibilities to Microsoft. With Business Central, businesses benefit from Microsoft’s robust security infrastructure, including automatic updates, regular security patches, and compliance with industry standards. This not only ensures that the system is always up-to-date and secure but also frees up internal IT resources to focus on more strategic initiatives. 

Real-Time Data Access

Business Central’s cloud capabilities enable real-time data tracking and decision-making from anywhere, at any time. This means that users can access up-to-date information from any device, whether they are in the office, at home, or on the go. This accessibility is crucial for making informed, data-driven decisions quickly – especially in fast-paced business environments, because as we all know, time is money! Real-time data access also allows businesses to monitor operations, track performance metrics, and respond swiftly to market changes or potential issues, ensuring they remain agile and competitive within their respective industry. 


Scalability is a significant advantage of Business Central’s cloud infrastructure. As businesses grow, their ERP systems must be able to scale accordingly without significant additional investment. Business Central allows for easy scalability, whether it involves adding new users, expanding to new locations, or integrating additional functionalities. This flexibility supports business growth and ensures that the ERP system can adapt to evolving needs without the need for costly hardware upgrades or complex reconfigurations. 

Advanced Technology

Business Central incorporates advanced technologies such as Artificial Intelligence (AI), Business Intelligence (BI), and Machine Learning (ML) to automate processes, reduce manual errors, and enhance overall efficiency. For example, AI can provide predictive analytics to forecast sales trends, ML can automate routine tasks, and BI tools can generate insightful reports and dashboards. These technologies help businesses streamline operations, improve accuracy, and gain deeper insights into their performance, driving better decision-making and strategic planning. 

Flexible Deployment Options

Unlike NAV, which offers only on-premises deployment, Business Central provides multiple deployment options, including on-premises, cloud, and hybrid solutions. This flexibility allows businesses to choose the deployment model that best suits their needs. For instance, companies with strict data residency requirements might prefer on-premises deployment, while those looking for lower upfront costs and greater accessibility might opt for the cloud. Hybrid solutions offer the best of both worlds, combining the security of on-premises with the scalability and accessibility of the cloud.

Improved Customer Experience

Business Central enhances the customer experience by providing a 360-degree view of business operations on a single screen. This centralized data access fosters collaboration among team members, to ensure that everyone has the information that they need to provide excellent service for each customer. The system’s user-friendly interface and responsive design work across all devices, allowing users to access critical information and perform tasks efficiently. By improving internal processes and data accessibility, businesses can respond more effectively to customer needs and deliver a superior overall experience.

Microsoft Dynamics 365 Business Central: The ERP of Choice for the Small to Mid-Sized Business Market

Microsoft Dynamics 365 Business Central is a robust, cloud-based ERP system designed to offer an all-in-one solution for tracking financials, projects, sales, inventory, operations, and your entire supply chain management. It is a comprehensive enterprise resource planning system that is not only easy to adapt to but also delivers solutions through intelligent insights. For small to mid-sized companies seeking to streamline processes, enable growth, and improve customer relations, Dynamics 365 Business Central stands out as the optimal choice.


Dynamics 365 Business Central offers affordable subscription plans, making it accessible for businesses of all sizes. Moreover, by reducing the overall cost of IT expenditures and eliminating unneeded external business applications, it frees up capital that can be reinvested in other crucial areas of your business. The cloud-based nature of the system also means lower maintenance costs and the elimination of the need for expensive, outdated hardware.

User-Friendly Interface

One of the standout features of Dynamics 365 Business Central is its intuitive, user-friendly interface. It is designed to be easily navigable, even for those who may not be tech-savvy. Users can configure the system with minimal training, allowing your team to get up and running quickly. The adaptable interface ensures that the system can be tailored to suit the specific needs of your business without a steep learning curve.

Industry-Specific Solutions

Dynamics 365 Business Central can be customized by trusted Microsoft Partners, like Volt Technologies, to cater to the unique needs of various industries. Whether you are in retailapparelfurniture manufacturing, or a service-based business, this ERP system offers flexible, feature-rich solutions to streamline your business processes. These tailored solutions ensure that you get the most out of your ERP investment by addressing the specific challenges and requirements of your industry.

Key Features of Microsoft Dynamics 365 Business Central 

Development Enhancements

The 2024 Release Wave 1 introduces significant development enhancements, including an in-client page scripting tool for acceptance testing, simplifying the implementation and validation of customizations. Managing multiple file uploads and file drop zones is now more straightforward, improving data management. Debugging the System application is more accessible, enabling prompt issue resolution. Additionally, developers can now define extension objects in the same app as their base object, promoting better organization and maintainability within your environment.

AI and Copilot Innovations

Microsoft continues to enhance its artificial intelligence capabilities with Microsoft Copilot. Users can engage in chat conversations with Copilot for assistance and guidance, access insights quickly through Copilot-generated analysis tabs, and extend Copilot’s functionality with richer development tools. These innovations empower users to focus on innovation and creativity, unlocking endless potential for new productivity growth.

Application Updates

The latest updates introduce features to improve project management and automate daily routines. Standardized terminology for project management promotes consistency, while the ability to archive projects streamlines record-keeping. Users can now export and import multiline text using Configuration Packages, simplifying the data migration processes. Microsoft has even added new Excel layouts for reports, time sheet entry, and approval processes, which has led to a huge increase in productivity for end users.

User Experience Enhancements

New drag-and-drop functionality for attaching multiple files streamlines document management. Users can easily navigate to pages with fields causing platform errors and share error details with colleagues for quicker resolution. These enhancements contribute to a more intuitive and efficient user experience.

Reporting and Data Analysis

A new feature allows end users to discover report and data analysis content through navigational search or the report explorer page, making it more accessible and user-friendly.

Governance and Administration

Administrators can view and filter users with additional details, link Business Central environments to Power Platform environments, and control partner access per environment. These enhancements streamline management and enhance control over the platform environment.

Power Platform Integration

Users can add table and field mappings to existing integration tables, find matching records in Power Automate flows, and use synthetic relationships to expose more Business Central data in Dataverse. These capabilities facilitate data mapping, streamline automation processes, and boost data connectivity.

Improved Customer Service

With intelligent AI-based insights, Dynamics 365 Business Central helps you monitor finances and prioritize customers based on their purchasing behavior. This enables you to bolster client relationships, avoid bad debt, and manage transactions more effectively. Enhanced customer service capabilities ensure that your business can meet and exceed customer expectations, fostering loyalty and satisfaction.

Supply Chain Optimization

Managing inventory can be a significant challenge, especially when dealing with missing items and backorders. Dynamics 365 Business Central provides a unified and simplified view of your manufacturing, inventory, sales, and warehouse operations. This holistic perspective allows for better production planning and supply chain optimization, helping you make strategic decisions that enhance efficiency and reduce costs.

Data Security

Security is a critical feature of any ERP system, and Dynamics 365 Business Central excels in this area. It leverages the full data security offered by the Microsoft ecosystem, using Azure AD for authentication, which is configured and managed by you. Additionally, it employs standard encryption protocols to secure all data, ensuring that your private information remains protected against unauthorized access and breaches.

Customization and Scalability

Dynamics 365 Business Central’s ability to be customized and scaled is one of its most significant advantages. While the system comes with pre-installed functional tools, it can be tailored to meet your exclusive business needs. Its flexibility and scalability make it an excellent choice for growing companies, allowing you to manage data effectively as your business expands.

Access to Cloud Insights

With Dynamics 365 Business Central, you gain access to Cloud Insight scenarios. Data obtained from Power BI can be used to analyze your company’s performance, providing insights into sales returns, inventory value, and net results. These insights enable you to make informed decisions that drive business success.

When is the Right Time to Upgrade to Business Central? 

Transitioning from Dynamics NAV to Dynamics 365 Business Central is a strategic move that can significantly enhance your business operations. But how do you know when the time is right for this upgrade? Here are key indicators that signal it is time for you to make the switch:

Using an Outdated Dynamics NAV Version

If you are using an older version of Dynamics NAV that is no longer supported with updates and customizations by Microsoft, it is a clear sign to upgrade. Business Central ensures you always have access to the latest features, improvements, and security updates, keeping your system modern and secure.

Performance Lag in Current NAV System

Experiencing lag or slow processing times, even for simple tasks, is a major productivity drain. Business Central, with its optimized performance and cloud infrastructure, provides a faster, more efficient experience, allowing your team to work more effectively without delays. 

Outdated and Redundant Features

If your current NAV version is cluttered with outdated features that no longer serve your business needs, it is time to consider Business Central. This modern ERP solution is designed with contemporary business requirements in mind, offering relevant features that streamline operations and support current business practices. 

Collaboration Challenges

When users face difficulties collaborating within the existing system, it hampers overall growth and efficiency. Business Central fosters seamless collaboration with integrated tools like Teams and Outlook, enabling better communication and teamwork across departments and locations. 

Lack of Support for Error Resolution

An unsupported NAV system can leave you stranded when issues arise. Upgrading to Business Central ensures continuous support from Microsoft and a vast network of partners, providing peace of mind and timely assistance to resolve any problems quickly and efficiently. 

Need for Customization and New Operations

If you find yourself needing to customize your current NAV system to support new operations and processes, Business Central offers a more flexible and adaptable platform. Its advanced customization capabilities allow you to tailor the system to meet evolving business needs effortlessly. 

Scalability Issues

A system that does not support scaling and managing your entire business from a single dashboard can limit your growth potential. Business Central’s scalable architecture is designed to grow with your business, providing a unified view of operations and facilitating easy management of all aspects of your business. 

Desire for Cloud Connectivity

In today’s remote work environment, the ability to connect your ERP solution to the cloud is crucial. Business Central offers robust cloud capabilities, allowing you to access and control your business operations from anywhere, ensuring flexibility and continuity regardless of location. 

The Upgrade Journey: From NAV to Business Central

The upgrade journey from Dynamics NAV to Dynamics 365 Business Central is notably smoother than implementing an entirely new ERP system. The similarities between NAV and Business Central significantly reduce the training and change management required for end-user readiness. The primary changes users will experience are the new features and capabilities introduced in Business Central, while the core processes remain familiar. This familiarity eases the transition and allows users to quickly adapt to the new system.

Moreover, the benefits of transitioning to a cloud-based ERP are diverse. Businesses gain access to a modern ERP platform with much more advanced capabilities. These enhancements include improved scalability, better data management, and the ability to leverage artificial intelligence and machine learning for data-driven decision-making.

Microsoft’s Commitment to Cloud-Based Solutions

Microsoft has made substantial investments in cloud-based ERP solutions, highlighting their commitment to helping businesses like yours transition from legacy systems such as Great Plains, Solomon, and Navision to Dynamics 365 Business Central. They have introduced numerous tools to facilitate this seamless transition. For instance, the data upgrade tool is extensively used in NAV and GP upgrades. This tool connects your existing NAV or GP environment to a Dynamics 365 Business Central environment in the cloud through a data gateway, transforming the data schema, data model, and actual data to the required format for Business Central.


The transition from Microsoft Navision to Microsoft Dynamics 365 Business Central represents a significant step forward for businesses seeking to leverage modern ERP capabilities. With seamless integration, enhanced maintenance, and robust cloud-based features, Business Central offers a compelling upgrade path for NAV users. Microsoft’s commitment to cloud solutions and continuous innovation ensures that businesses can stay ahead in an increasingly competitive landscape.

Here at Volt Technologies, we have over 30 years of experience in Microsoft ERP upgrades, from Microsoft Dynamics NAV, GP, SL, and AX to the latest versions of Dynamics 365 Business Central. Our expertise ensures a smooth transition, allowing you to reap the benefits of a modern, cloud-based ERP solution, without the headache. Contact us today to request a quote and take the first step towards transforming your business operations with Microsoft Dynamics 365 Business Central.

For more information on Dynamics 365 Business Central and to explore all released and planned features, visit the official Microsoft website.

Why Volt Technologies?

Here at Volt, we recognize that a dynamic and proactive approach is essential for growing your business in today’s competitive market, especially in the apparel, retail, and furniture manufacturing industries. So, here’s why Volt stands out as your ideal partner for upgrading to Microsoft Dynamics 365 Business Central:

Expertise and Experience: Since 1994, Volt has been dedicated to helping consumer brands, manufacturers, and retailers streamline their operations and achieve their business goals. Our deep understanding of the SMB market allows us to implement groundbreaking ideas tailored specifically to the needs of businesses like yours.

Specialization in Microsoft Cloud Solutions: As a trusted Microsoft Cloud Solution Provider (CSP), we specialize in deploying and managing Microsoft cloud solutions. This ensures you benefit from cutting-edge technology that enhances productivity and efficiency. We simplify your experience with a single monthly bill covering all the Microsoft Cloud solutions we implement, making your transition to Business Central seamless and straightforward.

Tailored Industry Solutions: Volt focuses on delivering value-added industry solutions that address the unique challenges faced by businesses in the apparel, retail, and furniture manufacturing sectors. Our consultants have expertise in these industries, ensuring that your ERP system is not only robust and reliable but also finely tuned to your specific operational needs.

Comprehensive Support: We serve as your primary point of contact for customer support, providing you with continuous assistance and ensuring that your systems run smoothly. Our commitment to excellent service means that we are always available to help you navigate any challenges and optimize your use of Business Central.

Proactive and Innovative Approach: At Volt, we pride ourselves on being proactive and innovative. We understand the essential requirements for success in the SMB market, including streamlined commerce, adaptable technology, global insights, and an efficient supply chain. By partnering with us, you gain a forward-thinking ally who is dedicated to helping you stay ahead of the curve.

Whether you are a small business or a mid-sized business, Volt is excited to be a part of your journey. We are committed to helping you harness the full potential of Dynamics 365 Business Central, ensuring that your business remains competitive, scalable, and ready for the future.

Contact one of our experts today!

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