Upgrading from Microsoft Great Plains to Dynamics 365 Business Central: A Necessary Transition for Future-Proof Operations

upgrade GP to business central
About Author
Mason Whitaker

Microsoft Dynamics 365 | Simplify your IT footprint and make decisions faster.

As businesses evolve, so must their technology. One significant upgrade on the horizon for many companies is transitioning from Microsoft Great Plains (GP) to Microsoft Dynamics 365 Business Central (D365 BC). This change is not merely a recommendation but a necessity, as Microsoft GP is approaching the end of life. In this comprehensive guide, we will explore the reasons behind this transition, the benefits of Dynamics 365 Business Central, and the steps to ensure a seamless upgrade.

Table of Contents

The Legacy of Microsoft Great Plains 

The Journey of Microsoft Great Plains

Microsoft Great Plains, originally developed by Great Plains Software, has been a cornerstone ERP solution for many small to mid-sized businesses since the early 2000s. Acquired by Microsoft in 2001, GP has provided robust financial management, supply chain, and business intelligence capabilities. It has been particularly effective for companies managing the financials of multiple legal entities, helping them grow and scale efficiently. 

Strengths of Microsoft Great Plains

Over the years, GP has been lauded for its flexibility, extensive functionality, and strong integration with other Microsoft products like Microsoft Office and SQL Server. Its ability to handle complex financial operations, inventory management, and sales order processing made it a preferred choice for many businesses. However, despite its strengths, the technological landscape has evolved, and newer, more advanced solutions have emerged. 

The Inevitable Transition: Why Upgrade from Microsoft Great Plains?

End of Life for Microsoft Great Plains 

Microsoft has announced that GP will soon reach its end of life, meaning it will no longer receive updates, patches, or support. This lack of support poses significant risks to businesses, including potential security vulnerabilities, compliance issues, and the inability to address system bugs or performance problems. Operating on an unsupported system can lead to increased downtime, inefficiencies, and higher costs in the long run.

The Limitations of On-Premises Solutions 

GP is primarily an on-premises solution, which requires businesses to maintain their own servers, handle hardware and software upgrades, and manage IT infrastructure. This setup can be costly, resource-intensive, and inflexible. In contrast, modern cloud-based ERP solutions like Business Central offer greater scalability, flexibility, and cost-efficiency.

Enhanced Capabilities with Dynamics 365 Business Central 

Microsoft Business Central is a comprehensive, all-in-one business management solution that surpasses the capabilities of GP. It provides a unified platform for financial management, sales, service, operations, and supply chain management. One of the most significant advantages of Business Central is its availability both on-premises and in the cloud, offering businesses the flexibility to choose the deployment option that best suits their specific needs. 

Simplified Management and Maintenance 

With Dynamics 365 Business Central, businesses can leverage a cloud-based environment where Microsoft handles all backend maintenance, including server management, software updates, and security patches. This reduces the overhead and complexity of managing the system, allowing businesses to focus on their core operations without having to worry about their IT infrastructure. 

Key Benefits of Dynamics 365 Business Central 

Scalability and Flexibility 

Microsoft Dynamics 365 Business Central is designed to scale with your business, offering flexibility to adapt to changing needs. Whether you are expanding operations, launching new products, or entering new markets, Business Central can support your growth efficiently. The cloud deployment model allows businesses to scale resources up or down based on demand, ensuring optimal performance and cost-efficiency. 

Enhanced Integration and Automation 

Microsoft Dynamics 365 Business Central integrates seamlessly with other Microsoft products, such as Microsoft 365, Power BI, and the Power Platform. This integration provides a unified platform for your business operations, enabling smooth data flow and real-time insights. Additionally, advanced automation capabilities help streamline processes, reduce manual tasks, and improve overall efficiency. Features like AI-driven insights (Microsoft Copilot), workflow automation (Microsoft Power Automate), and predictive analytics (Microsoft Power BI) empower businesses to make data-driven decisions and enhance productivity. 

Improved Reporting and Insights

With Business Central, you gain access to robust reporting and analytics tools that provide valuable insights into your business performance. These insights enable better decision-making and help identify areas for improvement. The solution includes built-in dashboards, financial reports, and key performance indicators (KPIs) that offer a comprehensive view of your business health. Customizable reporting options allow you to tailor reports to your specific needs, ensuring you have the information you need to drive strategic initiatives. 

Enhanced Security and Compliance 

As a cloud-based solution, Microsoft Dynamics 365 Business Central benefits from Microsoft’s stringent security protocols and compliance standards. This ensures that your data is protected, and your business complies with industry regulations. Microsoft invests heavily in cybersecurity and data protection, providing features like multi-factor authentication, encryption, and advanced threat detection. Regular updates and patches ensure your system is always up-to-date with the latest security enhancements. 

Steps to Transition from Microsoft Great Plains to Dynamics 365 Business Central 

Partner with a Microsoft Dynamics Expert 

The first step in transitioning from Microsoft GP to Business Central is to reach out to a trusted Microsoft Dynamics Partner, such as Volt Technologies. Our team will help assess your current GP setup, including data, customizations, and extensions, to create a tailored migration strategy. Partnering with experts ensures you receive the guidance and support needed to navigate the complexities of the migration process. 

Assess and Plan the Migration

Our experts will conduct a thorough assessment of your existing GP system to understand what data needs to be moved and which customizations must be addressed. This involves identifying key business processes, data structures, and integrations that are critical to your operations. Using Microsoft’s migration tools, we will develop a detailed plan to ensure a smooth transition. The planning phase includes mapping out timelines, resource requirements, and risk mitigation strategies to minimize disruptions. 

Execute the Migration

Migrating from Microsoft GP to Business Central is more straightforward than moving from non-Microsoft ERP systems. The data model and structure in Business Central are similar to those in GP, which simplifies the migration process. Our team will execute the migration, ensuring minimal disruption to your business operations. This involves data extraction, transformation, and loading (ETL) processes to ensure data integrity and accuracy. Comprehensive testing is conducted to validate the migrated data and ensure the system functions as expected. 

Training and Change Management 

One of the key advantages of upgrading to Microsoft Business Central is the ease of change management. Since the data model and terminology remain largely the same, your team will find it easier to adapt. Our experts will provide comprehensive training to ensure your team is comfortable with the new system and understands any process changes. Training programs are tailored to different user roles, ensuring everyone from executives to end-users can effectively leverage the new system. Change management strategies include communication plans, user engagement activities, and ongoing support to facilitate a smooth transition. 

Overcoming Common Migration Challenges 

Data Migration 

Data migration is often one of the most challenging aspects of any ERP transition. Ensuring data integrity, accuracy, and completeness is critical to the success of the migration. Our team employs best practices for data migration, including data cleansing, validation, and reconciliation, to minimize risks and ensure a seamless transition. We work closely with your team to identify critical data elements, establish data mapping rules, and perform thorough testing to ensure data consistency. 

Customizations and Integrations

Many businesses have customizations and third-party integrations in their GP system that must be addressed during the migration. Our experts will assess these customizations and integrations to determine their compatibility with Business Central. Where necessary, we will reconfigure or redevelop custom solutions to ensure they function seamlessly in the new environment. This involves working with your team to document existing customizations, analyze their business impact, and develop a roadmap for migrating or replacing them. 

User Adoption and Training

User adoption is crucial to the success of any ERP implementation. Our training programs are designed to ensure users are comfortable with the new system and understand how to leverage its capabilities effectively. We provide role-based training, hands-on workshops, and ongoing support to facilitate user adoption. Training materials, including user guides, video tutorials, and knowledge bases, are made available to support continuous learning and proficiency. 

Change Management

Effective change management is essential to ensure a smooth transition and minimize disruption to your business. Our change management strategies include our own in-house IP tools, stakeholder engagement, communication plans, and user feedback mechanisms. We work with your team to address concerns, manage expectations, and ensure a positive transition experience. Change management activities include regular progress updates, user feedback sessions, and post-implementation reviews to address any issues and continuously improve the system. 

Frequently Asked Questions (FAQs) 

How long does the migration process take? 

The duration of the migration process depends on various factors, including the complexity of your GP setup, the volume of data to be migrated, and the level of customization required. On average, a migration project can take anywhere from a few months to a year. Our team will provide a detailed timeline based on your specific requirements during the planning phase. 

Will there be any downtime during the migration? 

Our goal is to minimize downtime and ensure a smooth transition. While some downtime may be necessary during critical phases of the migration, we will work with your team to schedule these activities during off-peak hours to minimize disruption. Comprehensive planning and testing help reduce the risk of unexpected downtime. 

What happens to our historical data? 

Historical data is an essential asset for any business. During the migration, we ensure that all relevant historical data is transferred to Microsoft Dynamics 365 Business Central. This includes financial records, transaction history, and other critical business information. Data validation and reconciliation processes are conducted to ensure data accuracy and integrity. 

How does Business Central handle customizations? 

Microsoft Business Central supports extensive customization through extensions and add-ons. Our team will assess your existing customizations and determine the best approach to replicate or enhance them within Business Central. Where necessary, we will develop custom solutions to meet your unique business needs while adhering to best practices and maintaining system performance. 

What kind of support can we expect post-migration? 

Post-migration support is crucial to ensure a smooth transition and ongoing success. At Volt Technologies, we are in the business of long-term partnerships, where we are you’re your organization every step of the way. Our team provides comprehensive support, including system monitoring, troubleshooting, and regular updates. We offer various support packages tailored to your needs, ensuring you have the assistance required to address any issues and optimize system performance. 


Transitioning from Microsoft Great Plains to Dynamics 365 Business Central is not just a technological upgrade but a strategic move to future-proof your business. With GP approaching its end of life, now is the time to make the switch and leverage the advanced capabilities of Microsoft Business Central. Partnering with experts like Volt Technologies will ensure a seamless migration, allowing your business to thrive in the modern digital landscape. 

 For more information or to start your migration journey, contact Volt Technologies today. Let us help you unlock the full potential of Dynamics 365 Business Central and take your business to the next level. 

 To learn more about Microsoft’s cloud initiatives and the migration from Microsoft GP to Business Central visit Microsoft’s Forum 

Why Volt Technologies? 

Here at Volt, we recognize that a dynamic and proactive approach is essential for growing your business in today’s competitive market, especially in the apparel, retail, and furniture manufacturing industries. So, here’s why Volt stands out as your ideal partner for upgrading to Microsoft Dynamics 365 Business Central: 

Expertise and Experience: Since 1994, Volt has been dedicated to helping consumer brands, manufacturers, and retailers streamline their operations and achieve their business goals. Our deep understanding of the SMB market allows us to implement groundbreaking ideas tailored specifically to the needs of businesses like yours. 

Specialization in Microsoft Cloud Solutions: As a trusted Microsoft Cloud Solution Provider (CSP), we specialize in deploying and managing Microsoft cloud solutions. This ensures you benefit from cutting-edge technology that enhances productivity and efficiency. We simplify your experience with a single monthly bill covering all the Microsoft Cloud solutions we implement, making your transition to Business Central seamless and straightforward. 

Tailored Industry Solutions: Volt focuses on delivering value-added industry solutions that address the unique challenges faced by businesses in the apparel, retail, and furniture manufacturing sectors. Our consultants have expertise in these industries, ensuring that your ERP system is not only robust and reliable but also finely tuned to your specific operational needs. 

Comprehensive Support: We serve as your primary point of contact for customer support, providing you with continuous assistance and ensuring that your systems run smoothly. Our commitment to excellent service means that we are always available to help you navigate any challenges and optimize your use of Business Central. 

Proactive and Innovative Approach: At Volt, we pride ourselves on being proactive and innovative. We understand the essential requirements for success in the SMB market, including streamlined commerce, adaptable technology, global insights, and an efficient supply chain. By partnering with us, you gain a forward-thinking ally who is dedicated to helping you stay ahead of the curve. 

Whether you are a small business or a mid-sized business, Volt is excited to be a part of your journey. We are committed to helping you harness the full potential of Dynamics 365 Business Central, ensuring that your business remains competitive, scalable, and ready for the future.  

Contact one of our experts today!

Connect with a Volt Team Member Here