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Microsoft Dynamics 365 Business Central

The AI-ERP foundation for growing businesses. Unify your finance, inventory, sales, and operations data, so AI can actually work.

Business Central consolidates your operational data into a single system of record, enabling Microsoft Copilot and AI agents to deliver real insights, automation, and decision support across your entire business.

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D365 Business Central

Total Economic Impact™ of Business Central, 2024 Forrester Study

265%

ROI over 3 years

6 mo

Payback on investment

 
 

$529K

Net Present Value

57%

Increased Automation

What is Business Central?

Business Central is a comprehensive cloud ERP that connects your finance, sales, operations, and supply chain in a single platform. Built on Microsoft's Dataverse, it's the operational data foundation that enables AI across your business.

More than 40% of employee time is wasted switching between apps. Business Central solves this by surfacing information and processes inside Microsoft 365, Outlook, Excel, and Teams, so your people can work faster without leaving familiar tools.

With the 2025 release wave 2, Business Central evolves from a system of record to a system of action, where Copilot and AI agents don't just report on your business, they help run it.

Financial Management

Accelerate close, improve controls, and enable real-time reporting across all entities.

Supply Chain

Optimize inventory levels, exceed customer expectations, and gain end-to-end visibility.

 
 

Distribution

Streamline warehouse operations with advanced picking, packing, and shipping capabilities.

Manufacturing

Manage production planning, BOMs, work orders, and shop floor operations in one system.

 
 

Analytics & Reporting

Embedded Power BI delivers predictive insights and actionable recommendations.

Integrations & Extensibility

Connect with 1,000+ apps, Microsoft 365, and build custom solutions with Power Platform.

 
 

AI-ERP in the Real World

At Microsoft Ignite 2025, the message was clear: business applications are evolving from systems of record to systems of action. With Copilot embedded and AI agents on the horizon, Business Central doesn't just store your data—it helps you act on it.

Microsoft's Model Context Protocol (MCP) servers now connect Business Central data directly to AI agents, enabling real-time functions, natural language queries, and automated workflows across your ERP.

See AI in Action

AI Summaries

Enhanced Summarize with Copilot delivers instant summaries of records, transactions, and documents.

Smarter Search

Advanced Tell Me search (v27.0) helps you find pages, reports, and data faster with AI.

 
 

Assisted Analysis

Enhanced analysis assist with Copilot lets you ask questions in natural language and get insights.

Automated Data Capture

Autofill contact details with Copilot (v27.0) reduces manual entry with intelligent suggestions.

 
 

Predictive Insights

New Power BI apps for inventory forecasting, cashflow, and vendor risk analysis.

Workflow Automation

E-documents framework now integrates with Power Automate for extended workflow automation.

 
 

Business Central Features

Comprehensive business management capabilities to run your entire operation.

Financial Management

Get up-to-date financial reporting. Forecast with confidence. Make decisions with confidence.

  • GL, AR and AP
  • Enhanced Financial Reporting (v27.0)
  • Multi-entities
  • Deferral reporting enhancements
  • Create multiple fixed asset cards
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Sales Management

Manage your entire sales cycle in one place. Track leads, quotes, and orders with real-time insights.

  • Sales order management
  • Quote-to-cash automation
  • Pricing and discount management
  • Sales forecasting and reporting
  • Integration with Outlook and CRM

Purchasing & Procurement

Automate purchasing workflows, manage vendor relationships, and gain better cost control.

  • Vendor and purchase order management
  • Automated approvals and workflows
  • Real-time cost tracking
  • Supplier performance insight
  • Demand forecasting
     
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E-commerce

Manufacturing

Keep production running smoothly with real-time planning, tracking, and cost control.

  • Bill of materials (BOM) management
  • Production planning and scheduling
  • Work order management
  • Capacity and resource tracking
  • Quality control and compliance

Warehousing & Inventory

Get real-time visibility over your inventory, no matter where in the supply chain it may be.

  • See your inventory clearly
  • Track across sites
  • Reduce manual processes
  • Know the true cost of goods
  • Drop shipment management
E-commerce
E-commerce

Project Management

Gain full visibility into project costs, resources, and timelines with detailed insights.

  • Project and job costing
  • Budgeting and resource management
  • Time tracking and billing
  • Project completion tracking
  • Profitability analysis

Seamlessly Connect Your Business

With 1,000+ integrations, Dynamics 365 Business Central brings all your favorite tools into one system. Everything works together to keep your operations simple, connected, and scalable.

Shopify Connector

Sync prices, map staff to salespersons, and manage multi-location customers

Microsoft 365

Embedded experience in Outlook, Excel, and Teams

Power Platform

Power BI apps with drill-back, Power Apps, and Power Automate

Copilot

AI chat, summarization, and agent task instructions

business central integration apps

Why Volt for Business Central

Volt helps you implement Business Central the right way, with processes, data, and governance that make AI adoption practical. We don't just deploy software; we build the operational foundation for your AI-driven future.

Data-First Approach

We modernize your processes and data model first, so AI is real, not hype. Clean master data and standardized dimensions are prerequisites for AI success.

Governance-Minded

Proper permissions, security controls, and data quality are non-negotiables. We build the foundation that makes AI trustworthy and auditable.

Roadmap-Driven

ERP foundation → operational optimization → AI activation. We follow a clear path through Microsoft's ecosystem, not chasing shiny features.

AI-Forward Partner

As Microsoft continues to expand Copilot and agents, Volt helps you prepare for and adopt these capabilities responsibly.

The Volt Difference

  • 400+ successful Microsoft implementations
  • 9x Microsoft Inner Circle member
  • Deep expertise across industries
  • Continuous improvement methodology
  • Local support with global standards
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Outcomes You Can Expect

Business Central helps growing businesses streamline operations and make smarter decisions.

Reduce Manual Work

Automate purchasing workflows, approvals, and repetitive tasks to free up your team.

Improve Visibility

Get real-time reporting and dashboards with Power BI embedded across all applications.

Strengthen Inventory Control

See your inventory clearly with real-time tracking across all sites and locations.

 

Speed Up Financial Close

Accelerate cash flow and improve forecasting accuracy with up-to-date financial reporting.

Scale Without Chaos

Stay nimble and adapt in real time with flexible, extensible applications on a single platform.

Modernize Systems

Evolve beyond legacy tools with a cloud-first solution built on Microsoft's secure infrastructure.

 

Business Central Pricing

Flexible pricing options to match your business needs. Start with a free trial or contact us for tailored solutions.

Free Trial

Free30 days

Connect finance, sales, service, and operations in a single easy-to-use solution.

  • Full access for 30 days
  • No credit card required

Essentials

$70/user/month

Comprehensive business management for finance, sales, and operations, with Microsoft Copilot included.

  • Financial management
  • Sales & CRM
  • Supply chain
  • Project management
  • Copilot included

Premium

$100/user/month

Everything in Essentials, plus enhanced capabilities for service management and manufacturing.

  • All Essentials features
  • Manufacturing
  • Service management
  • Advanced warehousing

Team Members

$8/user/month

Limited access to read data, approve workflows, and create or update select information.

  • Read access
  • Workflow approvals
  • Limited data entry

ERP Is the Foundation for AI

Think of it this way: ERP is the airport, runway, and air traffic controller. AI is the airplane.

AI depends on trusted, consolidated, well-structured operational data. Without it, AI is grounded. Business Central gives you the data foundation that makes AI practical, not just possible.

The Airport

Your Operational Data Hub

Business Central centralizes finance, inventory, purchasing, sales, and operations into a single system of record. This is where all your business data lives, organized and accessible.

The Air Traffic Controller

Governance & Data Quality

Clean master data, standardized dimensions, proper permissions, and security controls ensure your data is trustworthy. Without governance, AI can't make reliable decisions.

The Airplane

AI That Actually Works

With a solid data foundation, Microsoft Copilot and AI agents can deliver real value, summarizing records, forecasting demand, automating approvals, and surfacing insights you can act on.

Volt helps you build the runway,standardized processes, clean data models, and proper controls—so AI can actually take off.

Resources

Get started with Dynamics 365 Business Central

Common Questions

Frequently Asked Questions

Common questions about ERP solutions for Apparel Brands & Manufacturers.

Business Central is an all-in-one cloud ERP solution for small and midsized businesses. It streamlines supply chain operations, financial management, sales, and project management in a single platform built on Microsoft's secure cloud infrastructure. With the 2025 release wave 2, it now includes enhanced AI capabilities through Microsoft Copilot.
Microsoft Copilot is embedded directly into Business Central, providing AI assistance for everyday tasks. In version 27.0, Copilot can autofill contact details, summarize records and transactions, assist with data analysis, and help you find pages and reports through natural language search. As your data foundation matures, Copilot becomes increasingly valuable.
Version 27.0 introduces enhanced Copilot capabilities (autofill, summarization, analysis assist), improved Shopify Connector features (market-specific pricing, staff mapping), expanded Power BI analytics apps (inventory forecasting, project profitability, vendor risk), new e-document workflows, sustainability reporting for CSRD compliance, and administrative improvements for cloud migration.
Business Central is ideal for growing SMBs that have outgrown basic accounting tools like QuickBooks. It's particularly well-suited for inventory-based operations including distribution, manufacturing, retail, and eCommerce businesses that need a unified system for finance, operations, and AI-driven insights.
The Business Central Shopify Connector synchronizes products, inventory, customers, and orders between systems. Version 27.0 adds support for market-specific pricing, staff-to-salesperson mapping for orders, per-location customer details, and enhanced troubleshooting tools.
Essentials includes comprehensive business management for finance, sales, and operations with Microsoft Copilot. Premium adds enhanced capabilities for service management and manufacturing, including advanced production planning, work order management, and service operations.
According to a 2023 Forrester Total Economic Impact study, businesses achieved 265% ROI over 3 years with Business Central, with a 6-month payback on investment and 57% increase in automation. As AI capabilities mature, organizations with clean data foundations are positioned for even greater returns.
AI success depends on clean, consolidated data. Volt recommends: (1) Standardize master data—customers, vendors, items, dimensions. (2) Implement proper security and permissions. (3) Establish data governance processes. (4) Start with foundational Copilot features before expanding. We help clients build this foundation as part of every implementation.
Yes. Version 27.0 includes sustainability management features for tracking emissions, energy consumption, and generating CSRD preparation reports. You can measure greenhouse gases as CO2 equivalents, enable ESRS taxonomy elements, and add approval workflows to sustainability journal entries.
Implementation timelines vary based on your business complexity and requirements. Volt Technologies follows a structured approach—Discover, Design, Implement, Train & Adopt, and Optimize, to ensure successful deployment. Most implementations complete in 3-6 months, with AI capabilities activated progressively as your data foundation matures.

Build Your AI-ERP Foundation

Volt helps you consolidate data, streamline operations, and turn AI into practical advantage. Start with a solid foundation, then let AI take flight.

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Last updated: December 2024, aligned to Microsoft 2025 release wave 2 (v27.x)

 

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