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Global Consumer Goods Distributor Sets a New Benchmark on Business Central

Customer: Global Consumer Goods Distributor

Industry: Consumer Packaged Goods & Distribution

Products and services: Dynamics 365 Business Central, Shopify, Azure, Microsoft 365, Power Platform

Scale & Speed Proven:

Automated invoice posting, with 12,000+ invoices processed on Day 1.

Unified, Real-Time Visibility:

One Business Central tenant with dimensional reporting provides portfolio-wide finance and supply-chain insight.

Repeatable Playbook:

Standard-first design, reusable integrations, and governed extensions reduce TCO and accelerate future roll-ups.

Why this Matters

This program demonstrates Business Central’s ability, when engineered and governed correctly, to run an enterprise-grade, multi-brand distribution business at scale. Volt’s design choices (single systemic company, governed extensions, iterative migrations, Power BI analytics, and robust EDI/WMS/eCommerce orchestration) show how Business Central can replace mainframe and legacy ERP footprints while improving control, speed, and visibility, setting a benchmark for complex, high-volume deployments.

Executive Summary

A North American consumer goods distributor with complex seasonal demand and multi-brand operations needed to modernize and unify its enterprise backbone. Volt Technologies delivered one of the most operationally demanding Microsoft Dynamics 365 Business Central programs to date, consolidating eight entities, replacing AS400 and NAV, and orchestrating EDI, Shopify, and WMS integrations. On Day 1 the organization posted 12,000+ sales invoices, proving the platform’s scale, speed, and stability. This success positioned the company as a global reference case for what Volt and Business Central can achieve in high-volume, multi-entity distribution environments.

Customer challenges

Disparate ERPs (AS400, NAV) and fragmented tools created duplicate entry, delayed reporting, and limited visibility across finance, planning, warehousing, and omnichannel order flows. Seasonal peaks, consignment models, and intercompany activity across multiple brands strained legacy processes, while store/portal, EDI, and warehouse systems lacked a unified source of truth. The business needed a single operational platform capable of high-volume automation and repeatable peak-season execution. Without change, the company risked scalability bottlenecks, increased operational costs, and reduced competitiveness during peak retail seasons.

Partner solutions

Volt implemented Microsoft Dynamics 365 Business Central as the enterprise platform, consolidating U.S. operations into a single transactional company (with financial dimensions for tax/reporting) and standardizing processes across eight entities. Integrations spanned trading-partner EDI, Shopify, Avalara tax, advanced WMS (directed pick/put away),banking/ACH/Positive Pay, card processing, and AP automation, governed by a program that executed 5 sprints, 4 conference room pilots (CRPs), and rigorous change control. The portfolio included 56 integrations with 17 systems, 205 data migrations, 38 extensions, and 45 reports (Power BI + RDLC), emphasizing standard Business Central functionality first and extending only where value-critical. Volt’s ability to coordinate stakeholders, manage parallel tracks, and deliver complex functionality under tight deadlines underscored its strength in program-level execution.

Customer benefits

The company achieved immediate efficiency and scalability: automated invoice posting (12,000+ on Day 1), faster month-end, and consolidated, real-time reporting across all brands. Directed pick/put-away, transfer orders, and seasonality/IP patterns improved fulfillment accuracy and throughput. Intercompany and pricing/discount governance reduced manual work and errors, while Azure-hosted Business Central, Power Platform, and reusable integrations created a repeatable blueprint for future entities and channels. The transformation has not only modernized operations but also positioned the business to expand confidently into new markets and sustain growth for years ahead.

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