1Concier

1Concier's Digital Transformation with Volt Technologies

Name: 1Concier

Country: United States

Website: https://www.1concier.com/

Customer Size: Medium (50 – 999 employees)

Industry: Professional Services

Products and services: Dynamics 365 Business Central, Microsoft Azure, Microsoft 365, Power Platform

Increased Efficiency:

Automated workflows reduced manual tasks, streamlining financial processes and inventory management for faster, more accurate operations

Enhanced Visibility:

Real-time data insights improved decision-making, allowing 1Concier to optimize inventory, orders, and financial performance.

Scalable & Secure:

A cloud-based system strengthened supply chain resilience, enhanced customer experience, and positioned 1Concier for future growth

1Concier, a global leader in hospitality products, faced operational inefficiencies due to legacy systems and a poorly implemented ERP. Volt Technologies partnered with 1Concier to redesign and implement a seamless B2B eCommerce platform integrated with Dynamics 365 Business Central. The solution streamlined operations, automated financial processes, and enhanced supply chain resilience. With improved efficiency, real-time data visibility, and scalability, 1Concier is now positioned for long-term growth and customer satisfaction in a competitive market.

Customer challenges

1Concier faced operational roadblocks due to system inefficiencies, fragmented infrastructure, and an outdated ERP. Legacy systems created silos, complicating inventory, sales, and order processing. A previous Business Central implementation was overly customized and ineffective, disrupting workflows and customer experiences. To stay competitive, 1Concier needed a scalable, modern solution to streamline operations and drive growth.

Partner solutions

Volt Technologies implemented Microsoft Dynamics 365 Business Central, optimizing financial processes, inventory management, and workflows. The new system consolidated data, improving visibility and decision-making across all departments. Integrated with a custom B2B eCommerce platform, Business Central automated key tasks, reduced inefficiencies, and enhanced supply chain operations. With improved scalability and security, 1Concier is now equipped for long-term growth

Customer benefits

With Dynamics 365 Business Central, 1Concier improved efficiency, reduced manual tasks, and gained real-time data visibility. Automated workflows streamlined financial processes and inventory management, enhancing decision-making. The integrated B2B eCommerce platform optimized order processing and shipping. With a scalable, secure system, 1Concier strengthened its supply chain, improved customer satisfaction, and positioned itself for future growth

Shopping Basket