---
title: "1Concier’s Digital Transformation with Volt  Technologies"
id: "10532"
type: "post"
slug: "1conciers-digital-transformation-with-volt-technologies"
published_at: "2025-09-25T13:53:38+00:00"
modified_at: "2026-06-01T09:45:49+00:00"
url: "https://volt-technologies.com/case-study/1conciers-digital-transformation-with-volt-technologies/"
markdown_url: "https://volt-technologies.com/case-study/1conciers-digital-transformation-with-volt-technologies.md"
excerpt: "Discover how 1Concier achieved digital transformation with Volt Technologies, leveraging Business Central to streamline operations, boost efficiency, and scale."
taxonomy_category:
  - "Business Central"
  - "Case Study"
---

## 1Concier's Digital Transformation with Volt Technologies

**Name:** 1Concier

**Country:** United States

**Website:** https://www.1concier.com/

**Customer Size:**Medium (50 – 999 employees)

**Industry:**Textiles & Wholesale Distribution

**Products and services:**Dynamics 365 Business Central, Microsoft Azure, Microsoft 365, Power Platform

### Increased Efficiency:

Automated workflows reduced manual tasks, streamlining financial processes and inventory management for faster, more accurate operations

### Enhanced Visibility:

Real-time data insights improved decision-making, allowing 1Concier to optimize inventory, orders, and financial performance.

### Scalable & Secure:

A cloud-based system strengthened supply chain resilience, enhanced customer experience, and positioned 1Concier for future growth

1Concier, a global leader in hospitality products, faced operational inefficiencies due to legacy systems and a poorly implemented ERP. Volt Technologies partnered with 1Concier to redesign and implement a seamless B2B eCommerce platform integrated with Dynamics 365 Business Central. The solution streamlined operations, automated financial processes, and enhanced supply chain resilience. With improved efficiency, real-time data visibility, and scalability, 1Concier is now positioned for long-term growth and customer satisfaction in a competitive market.

## Customer challenges

1Concier faced operational roadblocks due to system inefficiencies, fragmented infrastructure, and an outdated ERP. Legacy systems created silos, complicating inventory, sales, and order processing. A previous Business Central implementation was overly customized and ineffective, disrupting workflows and customer experiences. To stay competitive, 1Concier needed a scalable, modern solution to streamline operations and drive growth.

## Partner solutions

Volt Technologies implemented Microsoft Dynamics 365 Business Central, optimizing financial processes, inventory management, and workflows. The new system consolidated data, improving visibility and decision-making across all departments. Integrated with a custom B2B eCommerce platform, Business Central automated key tasks, reduced inefficiencies, and enhanced supply chain operations. With improved scalability and security, 1Concier is now equipped for long-term growth

## Customer benefits

With Dynamics 365 Business Central, 1Concier improved efficiency, reduced manual tasks, and gained real-time data visibility. Automated workflows streamlined financial processes and inventory management, enhancing decision-making. The integrated B2B eCommerce platform optimized order processing and shipping. With a scalable, secure system, 1Concier strengthened its supply chain, improved customer satisfaction, and positioned itself for future growth

### Explore More

#### CustomerStories

[View All](/resources/)

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### [Sister Companies, One Playbook: A Program Approach to Multi-Entity Transformation](https://volt-technologies.com/case-study/sister-companies-one-playbook-a-program-approach-to-multi-entity-transformation/)